Online Payment Options and Policy


Diesel offers you the following payment methods:

  • Credit/Debit Card
  • EFT
  • Instant EFT with OZOW
  • Cash On Delivery(COD)

Diesel accepts credit card and chipped debit/cheque card payment via Visa and MasterCard. We make use of the 3D-Secure authentication system to verify cardholder details with your bank; this links you directly to your bank via a secure link. The transaction then takes place within your bank’s secure environment and we won’t have access to any of your card details. You can rest assured that your card details will by no means be available to, or accessible by, us or any third parties. When you return a purchase, the specified amount will be credited back to your bank account after it has been approved.

This payment method requires the customer to transfer money directly from his/her account into Diesel's account, through computer-based systems.

If you select EFT, you will be redirected to our secure payment gateway and asked to select your bank. The details for the EFT payment will then be displayed, along with instructions regarding references etc.

All bank deposit EFT’s require proof of payment to be sent to [email protected] before your order will be processed. If payment does not reflect for an EFT transaction we may request proof of payment to be sent before your order is processed.

Why should I use the EFT option? EFT is convenient in that it is not time consuming and it’s easy to use. Levi’s also creates a safe and trustworthy banking environment for the benefit of the customers and the company

Take note that only South African EFT payments will be accepted, and no international bank electronic transfers are accepted.

Diesel makes use of the 3D-Secure authentication system to verify cardholder details with your bank; this links you directly to your bank via a secure link. The transaction then takes place within your bank’s secure environment and we won’t have access to any of your card details. You can rest assured that your card details will by no means be available to, or accessible by, us or any third parties.

The first step is to check with your bank to rule out any problems that may be occurring on that side. If you still experience difficulties, contact Customer Service Team here , and they will alert our IT team to correct the problem.

Super easy, an email will be sent to you to confirm we have your order, once it is processed you will receive an invoice for the goods being delivered. Lastly listen out for your doorbell or name to be called when our speedy drivers are there to deliver. Should you not receive such an email, then contact our super helpful Customer Loyalty team here and they will help you out.