Free delivery on orders over R2500Returns may be charged
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Online Frequently Asked Questions

Delivery

    We offer a standard delivery option of 3-5 working days, excluding public holidays. All Orders with a minimum cart value over R1000 qualify for free delivery!

    All orders with a minimum cart value under R1000 will incur a non-refundable delivery fee of R50.00. Applicable to all areas within South Africa.

    We'll deliver your order by the Estimated Delivery Date provided in your Payment Confirmation email.

    You can also track your delivery at any time by selecting “track an order” from your Diesel Account profile at the top right-hand side of your screen.

    This is the most current tracking information we have for your order. If this date changes, we’ll let you know straight away by email.

    Unfortunately, we do not accommodate store collections at this time.

    Please note that all our products will arrive encased in a transparent recycled poly bag in addition to our standard packaging. This is to ensure that our products are always protected from damage that may occur when products are in transit.

    The service we offer is a door-to-door service. This means that the shipment is delivered to the address not the person - i.e. if the person is not available it can be left with anyone at that address e.g. security, staff, reception, etc.

    We ship nationally within South Africa, Monday – Friday 8am to 5pm.

    Please note that we will be unable to deliver to PO Boxes.

    It is not possible to change your delivery address after confirming your order, so please always double check that your address details are correct at checkout.

    To change your delivery address permanently for future orders, you can update your address in your address book in your account profile.